Terms of Service
Last Updated: December 18, 2025
Plain English Summary: Use StoreSafe responsibly. You own your data (it's in YOUR Google Drive). We provide the backup service; you're responsible for your store and the data you back up. Pay for the subscription, don't abuse the system, and we'll keep things running smoothly.
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and StoreSafe ("we," "us," "our," or "Company") governing your access to and use of the StoreSafe application and related services (collectively, the "Service").
By installing, accessing, or using StoreSafe, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
2. Description of Service
StoreSafe is a Shopify application that enables you to:
- Create automated and on-demand backups of your Shopify store data
- Store backup files directly in your personal Google Drive account
- Restore your store data from previous backups
- Export data in formats compatible with other e-commerce platforms
The Service operates on a "Bring Your Own Storage" (BYOS) model. Your backup data is stored exclusively in your Google Drive account, not on our servers.
3. Eligibility
To use StoreSafe, you must:
- Be at least 18 years of age or the age of legal majority in your jurisdiction
- Have the legal authority to enter into binding contracts
- Operate a valid Shopify store
- Have a valid Google account with sufficient Google Drive storage
- Not be prohibited from using the Service under applicable laws
4. Account Registration and Security
4.1 Account Creation
When you install StoreSafe, an account is automatically created using your Shopify store credentials. You are responsible for maintaining the confidentiality of your account credentials.
4.2 Account Security
You agree to:
- Keep your Shopify and Google account credentials secure
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities that occur under your account
5. Subscription and Billing
5.1 Pricing
StoreSafe offers a single subscription plan at $19.99 USD per month ("StoreSafe Pro"). This price may be subject to change with 30 days' notice.
5.2 Free Trial
New users receive a 14-day free trial. No credit card is required to start the trial. After the trial period, you must subscribe to continue using the Service.
5.3 Billing
Subscription billing is processed through Shopify's billing system. By subscribing, you authorize recurring monthly charges to your Shopify account.
5.4 Cancellation
You may cancel your subscription at any time through your Shopify admin panel. Upon cancellation:
- Your access to the Service will continue until the end of the current billing period
- No refunds will be provided for partial months
- Your backup data remains in your Google Drive indefinitely
5.5 Refunds
We do not provide refunds except in cases of billing errors or as required by applicable law. If you believe you've been incorrectly charged, contact us within 30 days.
6. Your Data and Responsibilities
6.1 Data Ownership
You retain full ownership of all data backed up through StoreSafe. Your backup files are stored in your Google Drive account, and you have complete control over them.
6.2 Your Responsibilities
You are solely responsible for:
- The content and legality of your store data
- Ensuring you have the right to back up and store the data
- Maintaining sufficient Google Drive storage space
- Verifying the integrity of your backups
- Complying with all applicable laws regarding data storage and privacy
6.3 Prohibited Uses
You agree not to:
- Use the Service for any illegal purpose
- Attempt to reverse engineer, decompile, or disassemble the Service
- Interfere with or disrupt the Service or its infrastructure
- Attempt to gain unauthorized access to any systems
- Use the Service to store or transmit malicious code
- Resell or redistribute the Service without authorization
- Use automated systems to access the Service in a manner that exceeds reasonable use
7. Third-Party Services
7.1 Shopify
StoreSafe operates as a Shopify application and is subject to Shopify's Terms of Service. You must comply with Shopify's terms to use our Service.
7.2 Google
By connecting your Google Drive account, you agree to Google's Terms of Service. We access your Google Drive only to create and manage backup files.
8. Intellectual Property
The Service, including its design, functionality, code, and documentation, is owned by StoreSafe and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for its intended purpose.
You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.
9. Disclaimer of Warranties
IMPORTANT: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the fullest extent permitted by law, we disclaim all warranties, including:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that the Service will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy or reliability of any information obtained through the Service
10. Limitation of Liability
IMPORTANT: TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORESAFE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
In no event shall our total liability exceed the amount you paid to us in the twelve (12) months preceding the claim. This limitation applies regardless of the theory of liability (contract, tort, negligence, or otherwise).
Specifically, we are not liable for:
- Data loss or corruption (your data is stored in your Google Drive)
- Lost profits, revenue, or business opportunities
- Downtime or service interruptions
- Actions of third parties, including Shopify or Google
- Your failure to maintain adequate Google Drive storage
11. Indemnification
You agree to indemnify, defend, and hold harmless StoreSafe, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- The content of data you back up
12. Termination
12.1 Termination by You
You may terminate your account at any time by uninstalling StoreSafe from your Shopify store.
12.2 Termination by Us
We may suspend or terminate your access to the Service immediately, without notice, if you:
- Violate these Terms
- Engage in fraudulent or abusive behavior
- Fail to pay subscription fees
- Use the Service in a manner that harms us or other users
12.3 Effect of Termination
Upon termination:
- Your license to use the Service immediately ends
- Your backup data remains in your Google Drive (you retain ownership)
- You remain liable for any outstanding fees
- Provisions that by their nature should survive (limitations of liability, indemnification, etc.) will continue in effect
13. Modifications to Service
We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes. Continued use after changes constitutes acceptance of the modified Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware or remotely, at our discretion.
You waive any right to participate in a class action lawsuit or class-wide arbitration.
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and StoreSafe regarding the Service.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
16. Contact Information
For questions about these Terms of Service, please contact us:
- Email: legal@storesafe.app
- Website: https://storesafe.app
Questions? We believe in transparency. If anything in these Terms is unclear, please reach out. We're happy to explain our policies in plain language.